GDPR / KVKK Clarification Text

Information on Protection of Personal Data

Prepared in accordance with Law No. 6698

Last Updated: February 26, 2026

In accordance with the Law on Protection of Personal Data No. 6698 ("KVKK"), GM Global Turizm Otomotiv ve Ticaret Limited Şirketi (Impala Transfer), as Data Controller, would like to inform you about the purposes of processing your personal data, to whom and for what purposes it may be transferred, data collection methods, legal reasons, and your rights.

1. Data Controller

GM Global Turizm Otomotiv ve Ticaret Limited Şirketi

Marka: Brand: Impala Transfer

Adres: Altay Çeşme Mh Ofis Park No.21 K.6 Küçükyalı - Maltepe / İstanbul

Vergi: Tax Office / No: Silivri Vergi Dairesi / 3240453836

Sicil: Trade Registry No: 985849

E-posta: impalatransferist@gmail.com

Telefon: +90 501 620 69 52

Web: www.impalatransfer.com

(Referred to as "Company", "Data Controller", "We", "Our")

2. Processed Personal Data

Your personal data is processed in the following categories to provide our transfer services:

Identity Information

  • • Name, Surname
  • • ID Number (for invoice)
  • • Date of Birth
  • • Gender
  • • Passport Copy

Contact Information

  • • Phone Number
  • • E-mail Address
  • • Address Details
  • • Hotel/Accommodation Info

Reservation Information

  • • Transfer Details (From-To)
  • • Date and Time
  • • Passenger Count
  • • Flight Number
  • • Special Requests

Financial Information

  • • Bank Account Info
  • • Invoice Details
  • • Payment History
  • • Tax Number

* Credit card details are processed by secure payment providers.

Transaction Security

  • • IP Address
  • • Browser Info
  • • Cookie Data
  • • Location Info
  • • Device Info

Visual/Audio Data

  • • Profile Photo
  • • ID Copies
  • • Security Camera Recordings
  • • In-Vehicle Camera Recordings

3. Purposes of Processing Data

Your personal data is processed for the following purposes:

1

Transfer Services

Reservation, vehicle allocation, greeting service

2

Communication Activities

Confirmation, reminders, customer support

3

Financial Transactions

Payments, invoicing, accounting

4

Legal Obligations

Tax laws, official requests, audits

5

Security

In-vehicle camera, emergency response

6

Service Quality

Satisfaction surveys, complaint management

7

Marketing (With Consent)

Campaigns, discounts, personalized offers

✓ Note: Explicit consent is obtained separately for marketing communication.

4. Transfer of Personal Data

Your data may be transferred to the following parties in accordance with KVKK/GDPR:

🏢 Domestic Transfers

  • • Affiliated Companies
  • • Service Providers
  • • Payment Institutions
  • • Insurance Companies
  • • Official Institutions

🌍 International Transfers

  • • Cloud Providers
  • • E-mail Services
  • • Google LLC (Google Analytics / Google Ads, USA)
  • • Payment Providers

* International transfers are made with explicit consent or adequate protection. Google Analytics data is transferred with IP anonymization.

Security Warning: Your data is never sold or rented.

5. Data Collection Methods

🌐

Website

Reservation form, cookies

📱

Mobile

Location, notifications

📞

Phone/WhatsApp

Voice call, messaging

📧

E-mail

Request mail, confirmations

🏢

Physical

Office visit, contracts

🎥

Security

Camera recordings

6. Legal Bases

Your data is processed based on the following legal grounds:

Explicit Consent (Marketing)

Explicitly Stipulated by Laws

Performance of Contract

Legal Obligation

Legitimate Interest

7. Retention Periods

Data is stored for the periods stipulated by legislation:

Reservation Records10 years
Invoice/Financial Docs10 years
Communication Logs2 years
Camera Recordings6 months
Marketing ConsentUntil withdrawal
Web Logs1 year

⏱️ At the end of the period, data is deleted, destroyed or anonymized.

8. Your Rights

Your rights under KVKK Article 11 / GDPR:

1

Request Information

2

Request Data

3

Learn Purpose

4

Transfer Details

5

Request Correction

6

Request Deletion

7

Request Notification

8

Object to Results

9

Request Compensation

9. Application Methods

Written Application

Altay Çeşme Mahallesi Ofis Park No.21 K.6 Küçükyalı
İstanbul / Maltepe, Türkiye

📋 Required Info for Application:

  • • Name, surname, signature
  • • ID / Passport No
  • • Address
  • • Contact info
  • • Subject of request

Application Process:

  • 1️⃣ Response within 30 days
  • 2️⃣ Written/Electronic response
  • 3️⃣ Free (unless cost incurred)
  • 4️⃣ Reasoned decision

10. Updates

This text may be updated according to legal changes or company policies.